FREQUENTLY ASKED QUESTIONS

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Are your pieces handmade?

Yes, unless stated otherwise. All jewellery and handmade décor pieces are created by hand in South Lanarkshire, Scotland using a combination of traditional techniques, micro-macramé, electroforming and carefully selected natural materials.

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What materials do you use?

My creations feature copper, crystals, natural stones, high quality micro-macramé & macrame cord and real botanicals. Many pieces are created using electroforming, a process where copper naturally forms over organic materials and crystals.

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Are real plants used in your copper jewellery?

Yes. Many pieces are created using real botanicals including leaves, flowers and natural textures, making every design beautifully unique and impossible to fully replicate.

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Where do your crystals come from?

Crystals are sourced from trusted suppliers around the world with care and intention. Every piece is personally selected. I work closely with small, family owned wholesale business in many countries around the world.

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Will I receive the exact piece shown in the photographs?

Unless stated otherwise in the product description, you will receive the exact piece shown in the photographs.

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Do crystals and stones vary naturally?

Yes. Crystals and natural stones are beautifully unique and may feature natural variations in colour, texture, inclusions and patterning. These natural characteristics are part of their individual beauty and charm.

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Why may colours appear slightly different in person?

I do my best to photograph and display all items as accurately as possible. However, due to differences in lighting, screen settings and device displays, colours may appear slightly different in person.

If you would like to see a piece in more detail before purchasing, you are always welcome to get in touch and we will happily provide additional photographs or videos wherever possible.

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Do you accept custom orders?

Yes, custom orders are always welcome. If you are looking for something more personal, you are welcome to get in touch to discuss ideas, crystals, botanicals or custom designs.

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Can I send my own crystal, leaf or flower for a custom piece?

Absolutely. You are welcome to send meaningful crystals, leaves, flowers or small botanicals from your home or garden to be transformed into wearable copper treasures or custom creations.

Please contact me first to discuss your ideas, materials and design details before sending any items.

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How should I care for my jewellery?

To help preserve the beauty of your jewellery, we recommend avoiding prolonged exposure to water, perfumes, lotions and harsh chemicals. Jewellery should be stored in a dry place when not worn.

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Will copper change colour over time?

Copper naturally develops a richer darker patina over time through exposure to air, moisture and skin oils. This is part of copper’s organic beauty and character. Pieces can be gently polished if a brighter finish is preferred.

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Are your pieces suitable for sensitive skin?

Most jewellery is made with sensitive skin friendly materials - strings, crystal beads and cabochons, 925 Silver beads etc. All materials used are listed in every product description so you can decide if it is suitable for you. Copper jewellery may naturally react differently with each person’s skin depending on skin chemistry, moisture and products used. If you have very sensitive skin or known metal allergies, we recommend taking this into consideration before purchasing.

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Do you ship internationally?

At the moment, international shipping is available upon request only. If you are interested in placing an order from outside the UK, please get in touch before purchasing so we can discuss shipping options and availability.

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Will I receive tracking information?

Yes. Once your order has been dispatched, you will receive tracking details where applicable.

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What happens if my parcel is delayed or lost?

Once orders have been dispatched, delivery times are the responsibility of the postal service. If your parcel appears delayed or lost, please contact me and I will always do my best to help.

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How long will my order take to dispatch?

Dispatch times may vary depending on current order volume, however orders are usually dispatched within 1–3 working days. If there are any unexpected delays, you will always be contacted and kept updated.

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Any information shared regarding crystals and their traditional or spiritual associations is provided for personal interest only and should not be considered medical, psychological, financial or professional advice.

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Is your packaging eco-conscious?

Yes. Parcels are carefully packaged using shredded wood filler, and any bubble wrap used is recycled from stock deliveries wherever possible. I try to package orders thoughtfully while reducing unnecessary waste and still ensuring your treasures arrive safely.